Frequently Asked Questions
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
Product Information
Two years. The products should be stored in a room temperature environment and not directly exposed to the sun.
No, the MASK will not disrupt the skin while using other products. All our formulations are water based which means they can be used with any other product at any given time. We do always recommend to patch test before using.
This depends on person to person and their own, personal, skin regime. We recommend to use the sheet masks at least once a week to maintain the full benefits of our formula, and to keep up with a healthy, glowing skin. And the serums to add to your nigh and/or day regime.
One challenge with natural unrefined ingredients is formulation stability , as we are 100% organic and source only from farmers that meet this requirement. We are also non toxic and clean, meaning all our ingredients are as natural as you can get them.
We source completely raw and unfiltered material, and we make our serums as clean as possible. Our process has no clarified process as we want to keep as many benefits as possible in the ingredients.
Our formulas will never be identical as we add no chemicals or additives what so ever. If you think of us as a smoothie, you can put the same ingredients over and over but the banana might be more ripe, the blueberries less blue. This clearly states our clean formula.
Think of us as a organic green juice. There are vital nutrients for the skin in this “pulp” as we like to call it. It’s just proof that our products are super clean and pure.
Please check the ingredients beforehand and a patch test is recommended with the serum to see if there is any reaction.
An allergic reaction can occur from any product the body sees as an allergen. The most common allergies occur from foods, medications, insect stings, pollen, and pet dander. Since our formulations is derived from plants and natural ingredients, they may contain properties that could cause an allergic reaction.
An allergic reaction can range from an itchy nose to breathing problems. It is important to stop using the product at the first sign of any negative side effects.
Skin reactions may also occur after using our products. Skin reactions can include:
- Hives
- Dry skin
- Blisters
- Inflammation and redness
- Skin irritation
Although rare, anaphylactic shock is a life-threatening allergic reaction that can be caused by an allergic reaction. When someone is experiencing anaphylactic shock, their body is flooded with chemicals that cause their airways to narrow and restrict breathing. If the following symptoms are being exhibited, it is strongly advised to seek medical attention immediately:
- Difficulty breathing, shortness of breath, or wheezing
- Dizziness or fainting
- Lightheadedness
- Confusion
- Loss of consciousness
If you experience a anaphylactic shock call 911 immediatelly.